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Category: Remote Working

Keep your hard drives safe, warn experts, as a survey finds more discarded ones with sensitive information

For the past month or so, Dudley Group of Hospitals NHS Trust has been dealing with a problem that should not have happened – all because a computer hard drive containing sensitive patient information from a trust hospital was sold on the auction site eBay.

Losing disks loaded with confidential data is not a new thing; BT and Glamorgan University’s forensics computing laboratory have been finding such hard drives every year as part of their annual survey designed to highlight the problem of people disposing of disks without destroying the data on them.

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Work from home and save the planet. It seems reasonable: if you don’t have to travel to work there are fewer cars pumping out greenhouse gases. Homeworking can indeed be good for the environment, according to a report from a team at Oxford University – but only if it is done in “a planned and managed way”.

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One of the UK’s leading banks has been forced to admit that organised hacking gangs have been targeting its executives. For the past year, Royal Bank of Scotland has been fighting systematic attempts to break into its computer systems from hackers who have sent personalised emails containing keyloggers to its senior management.

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The internet is spawning a ‘virtual office’ boom in the UK as new companies turn to cyberspace rather than expensive high-rent bricks and mortar offices in city and town centres across the UK.

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By Michael Streeter and Peter Warren

Barclays Bank looks set to be the next big institution to move its call centre operations overseas. Up to 5,000 British jobs could be affected in the planned transfer of about half the bank’s call centre activities in a move that reflects a growing trend among UK firms to take advantage of lower salaries in other countries.

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